COOKIE POLICY

This policy refers to the cookies used on the website radox-radiators.com operated by S.C. RADOX S.R.L. (RADOX).

Please see this section regularly as the policy may be subject to change or update. Any significant changes to this policy will be notified.

In addition to this policy, please read as well our Privacy Policy.

Who are we?

RADOX is the Romanian leading brand name in design radiator and towel rail manufacture, founded in 1993 in Bucharest, the capital of Romania, by Cornel ROSU. Always focused on market needs, we offer solutions to designer heating in the bathroom, home and offices.

Still privately owned by ROSU family, RADOX deliveres its radiators and convectors mainly in Europe, but also in Australia and New Zealand, and countries from Asia, Africa, North and South America.

By hiring top designers and engineers, who use the best materials possible, RADOX offers luxury products at affordable prices.

Our goal is to build good relations by manufacturing and marketing efficient and innovative products. We never offer excuses, we offer solutions and always promptly deliver to our clients a quality product that exceeds their expectations. Our customers deserve the best, so we give them the best products on the market.

We offer a 10 years guarantee to back all this up! Proud of the quality of our radiators and convectors, we have been certified to ISO 9001 and ISO 14001 by SRAC/IQNET.

INFORMATION ABOUT RADOX?

Our headquarters and storage are located in:
Timișoara Boulevard, no. 80, 6th district, postal code 061334, Bucharest, ROMANIA.

We are registered in the Trade Register with:
registration number J40 / 6203/2002 and our unique identification code is RO14764539.

CONTACT DETAILS

Phone: +4021-444.07.41 / +4021-444.07.42

Fax: 021-444.07.43

E-mail: EXPORT@RADOX.RO

Website: www.radox-radiators.com

Why do we use cookies?

We do use cookies thanks to their useful ability to enhance your navigation through our website and make it easier. One can say that cookies are some sort of memories that the website holds about you, helping it to recall your previous navigation and your personal choices.

You can surf easier and faster on a website that remembers you in contrast to a website that does not remember your previous access. This is the reason why most of the websites you know and like, use cookies.

What's in a cookie?

A cookie is a simple piece of information that takes the form of a very small text file. Each cookie is unique and includes the name of the site that created it and a unique combination of numbers and letters.

Most of the websites place cookies on your device’s hard drive (computer, mobile phone, or tablet) when you browse them. They do this through your browser – for example Google Chrome, Internet Explorer, Safari or Firefox. A cookie can only be read and retrieved by the website that created it. Websites can never exchange information with each other through cookies.

Some cookies are valid only during your visit. These “session cookies” disappear from your computer or mobile device after you close your browser. Other cookies remain on your computer or mobile device after you close your browser and are still valid for a specified period of time. These “persistent cookies” are activated every time you visit the website that generated them.

What's not in a cookie?

Cookies (as individual items) do NOT contain:

  • Personal information – you cannot be personally identified based on a cookie.
  • Program code – unlike a computer virus, a cookie is not composed of code, which means that it is not able to damage your device.

What are the purposes for which we use cookies?

A visit to our website may place the following types of cookies:

  • cookies strictly necessary for the operation of the website
  • cookies for analysing the behaviour of site visitors
  • cookies for personalized advertising

Necessary cookies

First, cookies may be required to ensure the proper functioning of the website. For example, without cookies, it can be difficult for the website to remember that you are logged in. These are called necessary cookies, and are active automatically, without being conditioned by the visitor’s consent.

We have included cookies to show you non-personalized advertising (which reminds you that an ad has been displayed), as well as those that measure our audience on the website (but do not include the demographic or audience segmentation component).

Analytical cookies

Analysis cookies collect information about how visitors use a web page, such as which pages are the most popular, which method of linking the pages is most effective, and whether users receive error messages from web pages. These cookies allow us to provide users with a high quality user experience and serve to help improve the way our website works, as well as the demographic segmentation of the audience.

Last but not least, when we integrate social network plug-ins into the site, they place social media cookies to allow the playback of the content (e.g. YouTube, SoundCloud), to give you the opportunity to log in using a third-party service (e.g. Facebook or Google), as well as to give you the opportunity to appreciate or share a page on your favorite social service.

Cookies for personalized advertising

The use of advertising personalization cookies is a current standard of the most important websites you visit. This type of advertising helps us to reach the categories of customers interested in a certain type of product, to which the respective advertisements are displayed. Usually, the information about the categories that define the range of interested users is not personal data, but the profile created about visitors is based on the data collected through advertising profiling cookies and falls into the category of personal data. As these cookies are placed by services controlled by us, it results that the profiling (which is a processing of personal data) through these cookies is performed by us as a data operator. You can choose not to be profiled by Google for advertising purposes at www.google.com/settings/ads

Radox-radiators.com will use by default only cookies that are strictly necessary for the good functioning of the website, while the other categories of cookies can only be used after your consent is given.

Cookies can be blocked from your web browser

Most browsers are set to accept cookies. However, if you do not wish so, you can set your browser to either notify you whenever you receive a cookie or even refuse the use of cookies.

However, you should be aware that some sections of our website will not be available as usual if you reject all cookies. This is not according to our own choice, but because some features of our website may not work properly without the use of cookies.

You can get information and instructions on how to edit this feature depending on your web browser provider:

Mozilla Firefox І Internet Explorer І Google Chrome І Opera І Safari

The main third parties that have access to data collected by cookies on our website

Google

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us constantly analyse how our website is used by visitors.

The information generated by the cookie about how you use the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate how you used our website, compiling reports on user activity for website operators and providing other services relating to user activity and internet usage.

More information about Google can be found in their Privacy Policy (https://www.google.com/policies/privacy/), and in order to reject their services follow the instructions here https://adssettings.google.com/authenticated

Facebook

We use Facebook Pixel to target more people that visit our online store. In addition, we use Facebook Pixel to improve our ads and provide users with more relevant ads, a common practice in the e-commerce industry.

Facebook pixel is a short piece of JavaScript code inserted into the HTML code of a web page. When a web page is loaded, Facebook pixel sends general information about the browser session to Facebook. If possible, a secure HTTP connection is used. No personal data of the user is transmitted.

Social plugins

On our websites, you can use social plugins (for example, “Like and Share” buttons) of social networks (hereinafter referred as “providers”). Radox-radiators.com is responsible together with the social network for these processing, according to the European policies.

The plugin provider stores the data it collects as usage profiles and uses it for advertising, market research and / or needs-based design of its website. Such an analysis takes place in particular (even for offline users) to display personalized advertising and to inform other social network users about your opinion regarding our services. Through these plugins, we give you the opportunity to interact with social networks and other users, in order to improve our services and design the website according to your interests. The legal basis for the use of plugins is Article 6 (1).) lit. f GDPR. If you access a webpage from our website that contains such a plugin, your browser makes a direct connection to the provider’s servers.

The content of the plugin is transmitted directly by your browser to the provider and it is integrated into the website. Through this integration, the provider receives information about which pages you have accessed on our website, even if you do not have a user account on the provider’s network nor you are connected to the mentioned service. This information (including your IP address) is transmitted directly by your browser to a server of the provider in the US, stored there as a user profile and used, among others, for advertising, market research and designing the needs for the supplier’s website.

If during the visit on our website, you are logged in on your Facebook, Youtube or Twitter account, the respective provider may also associate the website visit with your user account.

If you do not wish this association with your user profile, you should opt out from the use of marketing cookies. Additionally, you can choose to “Disable third-party cookies” in your browser settings. Then, your browser will no longer send cookies to the social network’s servers.

An overview of Facebook plugins and how  they work can be found at the following link: https://developers.facebook.com/docs/plugins

What cookies do we use, what do they do, who provides / collects the data and their lifetime

1. Necessary (1)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie

Description

Domain

Duration

rc::a

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

google.ro

Persistent

2. Preferences (1)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Cookie

Description

Domain

Duration

wpgdprc-consent-1

This cookie stores the user’s consent in regard to the use of cookies.

radox-radiators.com

1 an

3. Statistics (4)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Cookie

Description

Domain

Duration

pll_language

This cookie is set by Polylang plugin for WordPress powered websites. The cookie stores the language code of the last browsed page.

radox-radiators.com

1 year

_ga

Used by Google Analytics to register a unique ID which generates statistical data on how the visitor uses the website.

radox-radiators.com

2 years

_gid

Used by Google Analytics to register a unique ID which generates statistical data on how the visitor uses the website.

radox-radiators.com

1 day

_gat

This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.

radox-radiators.com

1 minute

4. Marketing (2)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookie

Description

Domain

Duration

NID

This cookie is used profile based on the user’s interest and display personalized ads to the users.

google.com

6 months

rc::d-16#

Used by reCaptcha function to protect our websites from spam and abuse.

google.com

Persistent

By using this website, you agree that your data is processed as described and for the above mentioned purposes.

If you wish to find more about our cookies you may contact our data protection officer datepersonale@radox.ro.